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June 15, 2016

What Is The Private Use Of Your Internet Pipe Costing You?

Internet Pipe Costing

Employees spend more than half a day’s time at their workplaces and consequently struggle to find time to pursue their own interests. Here, our major discussion is based on the use of office internet lines for personal use. At their desks, employees apparently consider the computer systems as their individual property and naturally, use the internet lines too.

However, with the surprising survey results after monitoring the network usage of employees at work, business owners realized the necessity to keep a watch on the online activity of its staff. Creating an internet policy for controlling the net activity of employees often invites resistance. But here is why you need to have an internet security policy:

Loss of productive time

– When an employee spends his office time for personal tasks, your business loses on many of the productive hours collectively. This doesn’t mean that employers must expect the staff to work every single minute, but definitely misuse of considerable productive hours must not be acceptable.

Virus attacks

– Surfing the internet for unauthenticated websites may make them prone to virus and malware attacks. This may cause serious problems if certain important files get corrupted. It would cost a huge loss of data which might also be irrecoverable at times.

Hackers’ trap

– The internet’s vulnerability to hacker’s intelligence can destroy your complete business if not secured properly. Hackers are constantly watching your business and jump in as soon as they find an entry that is missed to be secured by you.

Of course, there is no permanent solution to saving personal intervention while performing online official tasks. However, implementing the acceptable internet use policy strategically and thoughtfully can lead you nearer to the safe zone. Company internet usage policy is meant to monitor the acceptable use of internet while at work and is a measure to minimize loss of productivity as well as data.

Staying alert and proactive is often a better solution. Net Activity, Inc. offers internet network security solutions, web filtering, content management, daily/weekly reports on usage. Net Activity also provides comprehensive proactive maintenance program that covers 24x7x365 server monitoring, Spyware detection and removal, Spam and Antivirus Management, backup management, online asset and vendor management, patch and service pack management, and service pack installation along with unlimited telephone support to our Support Desk. You can fetch more details here: https://www.netactivity.us/services/it-managed-services. For further discussions, please contact Harry Bhatia at 2165035150 X 206.

By admin
June 10, 2016

Urgent Solutions for VoIP Security Issues

 

Until now, voice over internet protocol (VoIP) security has been overshadowed by the attractiveness of this new technology. But the intelligent users of today proactively raised the question of security of the internet telephony as a result of increasing vulnerability of the internet environment.

Let’s understand the vulnerabilities:

Starting with the basics, we know that these audio streams are accessible to anyone with network access. Voice over IP can be decoded by Eavesdroppers as they tap the audio conversations in an unsecured VoIP Environment. How about an eavesdropper overhearing the news of layoffs that management is planning? It can be dangerous as leaking out extremely confidential information of the management is really not what is expected of a sophisticated IT network. Hackers are all set to attack servers with irrelevant queries or requests making it inaccessible for legitimate users. This may lead to ruining the complete data structure of an organization.

What are the alternatives?

The VoIP communications may use one or more channels (TCP/UDP) connections which need to be secured – authenticated and encrypted. The VoIP network can be secured by:

  • Authorization
  • Transport Layer Security (TLS)
  • Authentication
  • Media Encryption (SRTP)

Authorization: The devices must be configured in a manner to allow traffic from a selected group of IP addresses. This mechanism shields the device from denial-of-service attacks to some extent.

Transport Layer Security: The TLS Protocol provides privacy and data integrity between two communicating applications. It allows only SIP signaling with other devices and permits applications to communicate in a way that prevents message forgery, tampering, and eavesdropping. With this, it will be mandatory for clients to set up a TLS/SSL connection to the server and exchange encrypted SIP messages on the secure connection.

Authentication: It requires the participating VoIP devices to authenticate each other before starting conversations. Thereby, it becomes nearly impossible for hackers to mislead/fake identities.

Media Encryption: SRTP (secure real-time transport protocol) is a security profile that adds confidentiality to the protocol and is ideal for protecting the voice over IP traffic. It also provides replay protection and achieves low packet and high throughput expansion by using fast–stream ciphers for encryption an implicit index for synchronization, and universal hash functions for message authentication. SRTP ensures confidentiality of the RTP payload, the integrity protection of the entire RTP packet (including protection against replayed RTP packets), and implicit authentication of the header. SRTP serves as a suitable choice for the most general scenarios as well as the most demanding ones.

Most of the VoIP vendors have pledged in to provide VoIP network services that are competitive enough to provide you a secure communication platform. The VoIP security issue is not “as” critical as it is hyped up. It’s just that hackers are alluded to interfere with the voice flowing through data networks. If you avail the services of a reliable VoIP service provider, the purpose of having an uninterrupted secure network will be solved.

Net Activity, Inc. comes along with high quality, reliable cloud-based solutions that future-proofs your communication systems. With our expert services, you will experience limitless call routing features, and an effective, intuitive user interface. For more details, please visit https://www.netactivity.us/services/voip-business-phone-services or call Harry Bhatia at 216 503 5150.

By admin
June 8, 2016

How to be Safe While Moving to the Cloud Infrastructure

We all live in an era where the digital workspace is known by the name Cloud. Unlike the earlier times, cloud migration is no longer an option; it is an imperative part of businesses responsible for speeding up processes, reducing costs and establishing flexibility. Almost all the businesses, irrespective of whether technology-based or not, due to the convenience and cost-efficiency (of course, when done right), are moving to the cloud infrastructure.

Moving to the cloud environment affects no single but many components of the business including information, personnel, expenses, security, and performance. To extract the advantages of cloud computing to the maximum, business owners as well as IT managers must diligently avoid the following mistakes that have led to hefty losses to some businesses:

  • Selection of wrong service package – Many companies end up paying for services they don’t need and lose agility and control.
  • Neglecting connectivity in lieu of saving on costs – You cannot afford to lose even a single minute productivity of thousands of employees which can cost you a hefty loss of thousands of dollars per minute. Some cloud computing service providers may try to lure you with cost saving options but you need to be extra careful in such cases.
  • Overlooking disaster recovery exercises – A proper disaster recovery plan (not just backup) allows businesses to be stable during unfavorable situations too.
  • Visioning only for the short-term – While opting for a cloud computing solution, many organizations look at their short term goals and analyze what cloud can do for them at that instant. This can lead to unintentional design limitations that could have easily been avoided.
  • Underestimating the time and bandwidth required for moving large data sets – Due to network speed limits, large chunks of data require longer duration to be moved. Organizations must rationally understand that speed largely affects the cloud’s performance.

Benefits of cloud computing are many, however, in the current scenario, what speaks dominantly is how a business extracts the maximum out of the cloud computing solutions. For a better insight over cloud computing mechanism and to help you decide on the service provider you must trust, you ought to get impartial suggestions & advice from experts.

Net Activity Inc. is a leading provider of proven cloud computing solutions. Completely dedicated to its services and customer satisfaction, the team popularly addresses its customers’ diverse cloud requirements along with offering a robust environment. For more details on how our cloud services are way ahead of others, please visit https://www.netactivity.us/services/cloud-computing-services or contact Harry Bhatia at 2165035150 X 206.

By admin
May 27, 2016

Top 5 Managed IT Security Services Issues: Support Solution By Net Activity

While you know the importance of managed IT services in today’s technologically virtual world, there is one more thing you need to focus on – addressing IT security issues. MSSPs provide you with managed IT support services where you need to enquire further about security solutions they offer. You definitely cannot monitor your IT network for 24 hours a day. This is where you rely on the services of IT managed service providers and leverage a part of access to the professionals.

However, there are certain security risks associated with outsourcing IT services. Your data undergoes number of changes as it is continually bombarded with various queries by many resources at a time. This vulnerability exposes it to unexpected circumstances like:

  • Spamming & Virus attacks
  • Network performance
  • Constant Surveillance
  • Firewall Security Services
  • Data loss

We, at Net Activity, have over a decade of work experience in managing the IT infrastructure of our clients. Our services are proactive and efficient. So, when you hire us to manage your IT infrastructure, we are liable towards everything your network requires and secure your data responsibly.

IT Support by Net Activity, Inc.

  • Cleaning spam emails & checking for viruses before they hit your network
  • Over 95% of emails are spam & that does not even hit our clients internet pipe
  • Centrally managed antivirus software that is updated regularly, on 4 levels, Spam server, firewall, server and workstations
  • Disaster recovery services – backup after every 15 minutes
  • Spyware detection and removal
  • Certified firewall systems to keep your network protected from the unwanted visitors & web content management
  • Daily cleaning of PC temporary files & internet garbage.
  • Unlimited onsite and remote support
  • 24 X 7 monitoring of servers

Operating from Cleveland, Net Activity, Inc. serves a large base of clientele in Ohio (Cleveland & Akron majorly). With experienced professionals, we are dedicated to let our clients have a well-functioning IT infrastructure. To get a better insight of our services and prices, you can visit https://www.netactivity.us/services/it-managed-services or contact Harry at 2165035150 ext. 206.

By admin
May 25, 2016

Know the Difference Between Cloud Scalability and Elasticity

Among the various notions about cloud computing, the most disputed one expert are discussing on is – “What matters in Cloud Computing: scalability or elasticity?” Often, both the terms are interchangeably used which leads to all that confusion. Interestingly, there is a thin but important line of difference in the two features.

To simply state, scalability defines the ability of software or hardware to continue functioning at a high level of performance with the increasing workflow volume. Scalable applications are also capable of taking the fullest advantage of the resources that its new environment offers.

On the other hand, elasticity is aimed at companies developing business or customer-facing software application that they plan to sell on a monthly/yearly subscription basis. So, there is room for unpredictable changes without having a massive impact on the pricing.

Having defined both, we now understand that scalability is a specific and gradual concept than elasticity and is controlled by you. Apart from all the differences between scalability and elasticity, there is one thing in common between them – adaptability. Ideally, a cloud solution that is both scalable and elastic is an adaptable situation. But this doesn’t mean that you don’t have the option to select either of the features. To be very specific here, cloud elasticity is a better alternative for e-commerce businesses, mobile & web development, other software companies and SaaS, while scalability is the solution for those who want to put some or their entire business infrastructure on the cloud like call centers, law firms, car dealers, etc..

When you talk about securing your data on the cloud, it calls for another battle between choosing a private cloud or a public cloud. The public cloud relates more to elasticity and scalability goes well with the private cloud. Determining whether a company needs to decide on a scalable or elastic cloud solution first requires an analysis of the company’s needs. However, unfortunately many customers’ views are muddied by some providers who market the more expensive (at times unnecessary) elastic cloud option irrespective of the size and kind of businesses.

The bottom line is that when it comes to making a better choice, business owners need to remember that it’s scalability that is more important for success with the private cloud. No doubt, elasticity is a rational concept but it works for giant businesses who claim to handle the entire planet (or at least half of it). If you are still unable to make your decision, you can talk to our experts at 216 503 5150 X 206 or email your query to info@netactivity.us. We’ll be happy to provide you the solution.

By admin
May 5, 2016

How to Build a VOIP Network – The Prerequisites

Building a VoIP network isn’t a cake walk; it’s not too difficult either! If you are planning to deploy a VoIP or Hosted PBX service locally at your office, there are a few considerations to be addressed before proceeding. Hosted PBX VoIP providers suggest going through the following check list before building a VoIP network.

  • Router – For better call clarity, the kind of router you choose, matters the most
  • Bandwidth & Latency – You need to determine how much bandwidth you will need for voice over internet protocol. Just speed is not enough, but how much time does it take for packets to travel to its destination
  • VoIP equipment–Your service depends greatly on selecting the kind of VoIP equipment as there are many soft phones, digital office phones, telephone adapters and headsets in the market to choose from
  • Power failures – Nothing would be more embarrassing than non-functioning of your VoIP services in case of power failures. So, having installed a backup system like Power-over-Ethernet switch can provide an uninterrupted service.

What kind of router do I need?

A router that is powerful enough to handle the large number of phones connected to internet connection and network equipment is ideal to use for VoIP network. The quality of router largely impacts the call quality and user experience. Also, you must check the Router compatibility guide to confirm whether it works well with VoIP phones.

How much bandwidth is needed & what are my latency requirements ?

Your conversations need to be clear and free from disruptions. For this, it is necessary that your bandwidth is good enough and that there is no delay. A few milliseconds late arrival of data traffic is not a big issue, but it will be completely unacceptable for voice. Experts suggest performing an online speed test over a fixed connection rather than a Wi-Fi connection to keep up with the required speed. Run the test over minimum two days of production.

Most importantly, you must confirm what audio codecs they offer because there is a trade-off between bandwidth usage and audio quality.

Choosing VoIP equipment

Among the various alternatives in the market, you must choose VoIP equipment that suits best to your specific business requirements – local or commercial VoIP phone systems. You can choose from digital IP telephones, soft phones, Wi-Fi phones and ATA (analog telephone adapters).

Power-over-Ethernet

You can control what happens with voice over internet protocol when the power goes out as your VoIP systems collapse if there is no power supply.

The best thing you can do is to have a PoE (power over Ethernet) technology to power all the phones using a single source which you can backup using an uninterruptible power supply (UPS).

The sole purpose of introducing VoIP phone systems for businesses is increased flexibility while reducing costs. So, it is very crucial to perform a check on all the above points before finalizing the services of VoIP providers.

If you are located in Cleveland/Akron, there is no better option than Net Activity, Inc. you can rely on for your business’ VoIP phone system installation. Visit https://www.netactivity.us/services/voip-business-phone-services to get detailed information about our services.

By admin
May 5, 2016

Cloud Computing Security Risks: 5 Steps to Ensure Success

IT decision makers are under great pressure with the increasing reliability of businesses on IT infrastructure. Almost 80% of the businesses operate and rely on the virtual network (cloud platform) and this is why the cloud computing storage providers are on their toes always.

Cloud data synchronization allows organizations to deliver instant services to clients as well as employees while cutting down costs and minimizing complexity. Moreover, the cloud serves as an extremely flexible platform to grow or shrink capacity as needed. So, it is like no one has left it untouched. Cloud service participates in every domain and affects every business. But is your data safe with cloud? – This definitely is a major concern.

Don’t worry. Interestingly, cloud computing security risks are manageable. With availing cloud services, you actually expose your precious data to a virtual world. Doing this may be risky if not controlled at the initial stages. Here are 5 important steps to keep your business data safe with enjoying the benefits of cloud:

Define problems proactively: Before deciding to avail the cloud services, it is advisable to define your objectives clearly. Making a list of compliance and security preferences would serve the purpose better and reduce risks to the maximum.

Prioritize vulnerability testing: This should be the foremost thing you must do. Under vulnerability testing, your system undergoes a rigorous test which will help to prevent future mishaps to your data and you will be capable of implementing proactive security controls.

Authorize access to selective personnel: Who accesses and controls your data is very crucial. Establishing access controls minimizes risks and limits the possibility of breach.

Select wisely between public/private/hybrid cloud services: Your analysis of which cloud computing solutions possesses the potential to cater to your business’ requirements must be full-proof considering all ifs and buts. The three have their own benefits. However, you, as a business owner, must interpret all the possible circumstances before making the selection.

Prefer a sequential and planned migration to the cloud: A planned approach greatly helps to gain trust and understand the loopholes of any system. If you are struggling to move your data to the cloud due to the associated risks, a better way is to start sequentially. Initially you can use cloud services for non-critical applications, slowly bringing in critical applications to the platform.

With this brief understanding of critical components of cloud storage and cloud computing security risks, you have a pre-defined check list to follow before finalizing which cloud storage is best for you. If you wish to have any further assistance regarding the service, it is important to get in touch with experts. Net Activity, Inc. is offers cloud services in Cleveland and Akron and has teamed up the best in industry professionals to make up a reliable and friendly cloud computing solutions provider in Ohio. Visit https://www.netactivity.us/services/cloud-computing-services to know more about us or contact us at (216)503-6579 and we will be happy to assist you.

By admin
April 13, 2016

Hosted VOIP vs. IP PBX: Which is Better for Your Business?

 

Pertaining to the confusing nature of the many technological terms of the industry, it gets difficult to convince clients on the utility of one over the other. Recently, with more people moving forward to adopting VoIP, the small and medium enterprises are still unable to make the decision.

While VoIP (Voice over the Internet Protocol) refers to the technology that allows making calls over a data network; recently, there has been a new introduction that extends the functions of VoIP to be more enterprise-friendly. It is named as IP PBX which stands for Internet Protocol Private Branch Exchange. It is a telephone system which allows switching calls between enterprise users on local lines while all users share a certain number of external phone lines over the data network.

IP PBX is a service that is hosted on a virtual environment and then sold as a subscription based service or platform. The traditional assumption that hosted IP PBXs are better alternatives for small to medium sized businesses does not always hold true.The scenario has changed and now you find IP PBXs that can scale up to thousands of users.

Service√Χ
Hosted VoIPProviders have more resources than usersVoice quality & connections are dependent on internet connectivity
Easy & fast picking & cancelling virtual numbersLimited flexibility of system
Easy moving of phone systemSlower customization of features
Edge border controllers to help navigate routersStability of provider may vary
Loss of internet has no effectLoss of internet results in loss of phone service
Patches & upgrades handled by providerUnstable fees – Can increase or can be charged for additional services
On-Premise PBX (IP PBX)Users can create, adjust or delete usersNeeds a professional provider to manage
Easy addition of new open source feature sets (no license fees)Expansions increase complications
No changing of current carrierUpgrades are done by technicians who may charge for the service
VoIP trunks save on calling costsLoss of power results in stoppage of business operations
Reduce expenses over time due to server ownership
No DIY on the part of customer

 

Assessing the pros and cons of both the phone services, you can be a better judge to be choosing the alternative that profits your business operations. If you are still not sure, you can contact Harry on 888 545 5346 or visit https://www.netactivity.us/services/voip-business-phone-services for additional information.

Net Activity, Inc. is a trusted provider of VoIP and IP PBX services in Cleveland and Akron, Ohio. With multiple solutions their team of experts indulge in accurate, time-bound and customer-oriented solutions for their clients.

By admin
April 13, 2016

Why is Virtualization a Key Technology in Cloud Computing Environments?

Virtualization, as the word explains, is a separation of the physical infrastructures to create various dedicated resources. The term is often seen coupled with cloud computing and you always wonder – Why is it so important? Here comes the answer –

Saying it straight and clear, without virtualization, cloud computing would leave the data unstable, uncontrolled and unsafe. It is an important and probably an inseparable element of cloud computing services. Virtualization allows us to consolidate multiple physical components so that they can be managed at one place. With the help of virtualization, organizations have a better visibility and also a greater control of their infrastructure making security management simpler for the cloud.

It is due to virtualization that the cloud computing services are so cost-effective. Moreover, it is also responsible for the simplicity of delivering services by providing a platform for optimizing complex IT resources.

A few examples to convince you on the above thought –

  • Intelligent use of single computers: Virtualization software enables 1 computer to perform as though it were 20 computers. It empowers you to move your data center with thousands of computers to a single one that supports as few as a couple of hundreds.
  • Virtual memory: Computer systems can use virtual memory to borrow extra memory from the hard disk. Although, it performs slower than the disk spaces, this substitution works considerably well.
  • Efficient use of IT resources: Cloud data storage services let you optimize your resources/capacity based on your needs. Whenever you need more capacity, you can easily leverage the cloud provider’s infrastructure.
  • Easily migrate and balance workload: When your workloads vary greatly (mostly happens with e-commerce websites), the cloud computing environments can proactively add more capacity in anticipation of the need.

Though not completely dependent, virtualization and cloud computing rely too much on one another and when combined, make up a power couple. The former provides more strength and reliability to the latter. But you need to choose the cloud computing service providers with diligence as your data is very important.

If you are based in Cleveland or looking for cloud services in Cleveland, you ought to visit https://www.netactivity.us/cloud-computing-services and get in touch with the experts.Net Activity, Inc. is uniquely positioned as leaders in providing cloud infrastructure services network. Our superior solutions let you have a competitive edge over your competitors.

By admin
March 23, 2016

Expert Advice – Hiring vs. Outsourcing Managed IT Support Services

Having to decide whether to appoint in-house IT technicians or to outsource to professional IT Service Company is the most difficult situation for businesses. Although, many of them are tempted to hire an in-house technician or a team of engineers to manage their IT infrastructure, the pitfalls can’t be ignored.

This definitely doesn’t mean that you shouldn’t hire a professional to take care of everyday network administration remote IT support services. The focus is about who serves better and what costs better – the latter question interests more, isn’t it? Definitely, it does. While analyzing the situation impartially, outsourcing to an IT Managed Service Provider weighs on the heavier side and here are clarifications to convince you:

You get permanent benefits – Unlike staffing, outsourcing your IT support services serves you with long-term benefits. Imagine the situation when your IT professionals leave you and you have to hire a new one. This would mean re-engaging resources, time and money for the training purpose. Instead, the managed service providers (MSPs) serve you as a team and don’t even bother you with any change of personnel.

You save tremendously – When you staff an internal resource for maintaining remote IT services, you need to ensure a fixed amount for hourly or monthly salary, a dedicated system and other aligned resources. This may seem to be little expenditure initially. However, the bigger picture shows a different scenario. You are bound to invest a set amount periodically whether or not a problem occurs. With MSPs, you have the flexibility to pay as per number for of pc and server supported. The good news is you can scale without creating your own support infrastructure.

You recover network failures sooner – A single IT engineer fails to attend multiple issues at a time and your work may come to a halt for a while incurring huge losses to your business. By outsourcing IT support for your business, you ensure a quick assistance and faster recovery from system failures as the MSP would rush in and look into the problem with multiple technical heads brainstorming and troubleshooting the real point of error; furthermore with multiple clients MSPs have the advantage of having seen the issue before at another location.

You have an updated technology – You definitely don’t wish to drag an obsolete technology and expect glorifying results. Managed IT service providers introduce you to the latest technological upgrades and ensure that you maintain your systems accordingly to prevent irreparable consequences.

It’s never too late. If you haven’t outsourced your IT support services yet, you can discuss in your network and find out the most reliable managed IT support service provider in Ohio. Or you can choose to test the services of Net Activity, Inc. – a leading provider of network security services in Cleveland and Akron (refer: https://www.netactivity.us/services/it-managed-services) for an uninterrupted workflow at reduced expenses.  You can reach to us at 888 545 5346, 216 503 5150 ext 206. Email: info@NetActivity.us

By admin

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