Why Do Nonprofit Organizations Need to Upgrade to VoIP Phone Services?

VoIP phone service is a common term now and does not require an introduction. This type of telecommunication is highly recommended for non-profit organizations as it eases the jobs and saves money. Collaboration with VoIP service providers brings in a feature-rich system which ensures smooth functioning of the non-profits in a cost-effective manner. Convinced by the benefits, a large number of non-profit set-ups have adopted the VoIP Phone Services communication system. However, some of those are still lagging behind.

Here’s how VoIP phone services for nonprofit organizations have changed the way they operate:

Receive calls while on Appointments

VoIP allows workers to twin a single phone number on two devices so that they ring simultaneously – one on the desk and other mobile device. This feature enhances reachability of the non-profit workers as they will never miss a call just because they are atan appointment.

Auto attendant

Non-profits run on a small budget and cannot afford to appoint a full-time receptionist to handle calls attentively. So, the auto-attendant feature provided by VoIP phone system proves to be an economical and sophisticated option. This enhances customer relationship management and displays a bigger picture of the organization at literally no extra costs.

Greener fax messages

VoIP services are known to be a greener technology service. It offers the ‘UniFax’ feature that receives fax in an email format wherein there is no paper wastage. Since non-profits are known to contribute to a good cause, this would be an extra step that promotes greener living.

Voice mail transcription

Users of VoIP phone systems are amazed at this feature as it adds up to their comfort by receiving the voice messages in an email format so that you don’t end up taking a paper and pen to note down every message in a hassle. This saves a lot of time and effort.

Net Activity, Inc. has helped one of its non-profit clients save nearly $250,000 over a 5-year period by installing a VoIP phone system and the organization now operates economically and more efficiently. If you wish to experience the VoIP telecommunication methods and benefit from the feature-rich service, contact the Net Activity office at 888-545-5346. You can also visit us at https://www.netactivity.us/who-we-help/non-profits to know how we can help your non-profit organization.

VoIP Phone Services for Manufacturing Industry – What are the Benefits?

Manufacturing facilities are usually composed of multiple departments such as finance, administrative, sales, and warehouse. By adopting VoIP phone service employees can remain seamlessly connected at their convenience – i.e. at home or office via mobile phone, tablet, or laptop. Like any other industry, manufacturing units also need to keep up their pace with the ever-evolving workforce.  VoIP phone services for manufacturing industry has resulted in increased production and reduced lag times.

The replacement of the traditional phone systems is welcomed by the industry officials as it reduces the hardware equipment set-up and makes the workplace neater and tidier with the already functioning non-movable machines.

Here are a few reasons why manufacturing industries are looking to move to the VoIP phone services:

It is Cost-effective

Manufacturing companies are segregated in multiple locations as they need to have their warehouses far away from the factories, some may even be located in other countries. VoIP saves a huge chunk of their expenses by allowing local as well as long-distance calling at the lowest or in fact zero expense.

It is Customizable

Not all the employees working in the manufacturing industry require phone access as they possess a varied skill set and are designated different tasks that may or may not require a telephone line access. VoIP is flexible enough to customize the phone lines as per specific needs which save money while ensuring that the employees are equipped with the right tools.

It is Adaptable

Though it offers a long list of features, users can decide to choose features that are more productive like call routing, file sharing, custom directories, voice mail to email, etc. There’s no high-end technology to be learned and complex machineries to be installed which makes VoIP a simple solution to be adopted by any industry including the manufacturing industry.

It is Customer Favorite

All that is manufactured is ultimately going to reach the customers and customers of today like companies who are easy to connect with. VoIP enhances customer-service by allowing them to connect to the right department directly without needing to visit the site for trivial issues.

VoIP service for manufacturing industry is providing immense benefits to companies as they can match the pace with the latest technologies available on the market and are saving huge amounts of money annually. Net Activity, Inc. is an established VoIP service provider in Ohio who has helped many manufacturing industries utilize their resources to the fullest capacities. You can connect with Harry Bhatia, President, Net Activity, Inc. at 888-545-5346 to discuss in detail or visit https://www.netactivity.us/who-we-help/manufacturing to understand what VoIP features we offer to the manufacturing industry.

Give Premium Features to Your Business Using VoIP Phone Services

VoIP Phone Services – Must Know Facts

Businesses – small or big are making a move towards using VoIP phone services over the traditional phone systems. The voice over internet protocol business phone systems leverage powerful features that can benefit businesses to a large extent. There are many commonly known features such as call waiting, voicemail, call forwarding, toll free numbers, and remote operation. Apart from these, there are some other premium features your business can benefit from. Have a look at these awesome features that would boost your business operations.

Business VoIP Phone Services

Analog Door Phone

VoIP ensures safety at your office entrance as it allows a two-way call with visitors and unlocks the door with the phone only if they seem worthy.

Follow Me/Find Me Call Routing

There is an option for mobile users that you can create a list of numbers where you can be found like office/home such that you have your office phone ring twice but on the third ring your cell phone starts ringing and then on the fifth, your home phone.

Play Music on Hold

If the company has to place clients on hold, this feature is very important as there is nothing worse than the elevator’s noise or silence. Businesses can even promote their offers while the customers hold their line when it is being transferred to respective executives.

Voicemail to Email Transcriptions

This feature alerts you by allowing the transcription of your voice mail messages to your email address or as text to your phone.

Bandwidth Utilization

A managed VoIP solution provider allows you to view and track data usage over a period of time. You also get inbound and outbound call reports and estimate hours invested and costs of the calls made using VoIP.

Coaching Tools

On-the-call training is possible with the new and innovative VoIP features that allow training and monitoring employees on their phone performance. There are two options available: whisper and barge. Whisper allows you to provide tips and information needed to your employees when they are on call with the client without letting the client know while barge is a feature that allows you to listen to the conversation between the employee and client without interrupting.

Auto Attendant

Make your business look more professional and impressive by allowing them to choose an appropriate extension. It is like getting an electronic receptionist for your business!

And there are many… VoIP allows you to portray a highly professional business that customers like to deal with and businesses like to partner with. Net Activity, Inc. is teamed with trained professionals who have been in the business of setting up VoIP phone systems since 2002. You can call Harry Bhatia at 888-545-5346 to discuss further.

Why You Should Use VoIP Business Phone Services?

Voice over Internet Protocol (VoIP) is designed to foster an easier, less expensive, scalable, and more convenient voice communication medium so that businesses can experience a whole new world and get to experiment further with their communication systems. Business operations require smooth, cost-efficient, and uninterrupted call processes so that productivity does not get hampered. Let us see what benefits the VoIP business phone services offer to businesses.

Make it Easy – Why You Should Use VoIP Business Phone Services

SAVE $$$…

With the traditional phone systems, you pay for every minute usage of the individual devices, adding exponentially higher amounts in case of long distance calls. VoIP Business Phone Services which uses internet as its backbone, allows you to communicate to any distance for any number of hours with a fixed subscribed fee (depends on your plans). Considering the fact that in an organization, there are uncountable minutes of calls per day, VoIP proves to be an apt solution. Studies have shown that VoIP phone systems can save up to 40% on local calls and up to 90% on international calls.

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EASY CONFERENCING

When compared to a traditional phone line, VoIP Business Phone Services allows easy and convenient conference calls that involve more than two persons placed at multiple locations. As VoIP systems compress data packets during transmission, more calls can be handled by the carrier on a single access line.

ABUNDANT, USEFUL, & INTERESTING FEATURES

With VoIP, your communication system will become a rich and sophisticated experience. You can handle multiple features like screen sharing, call transferring, voicemail, caller ID, etc. and also those which are specifically useful for your businesses. Thus, it gives you a completely unique calling experience.

FLEXIBLE NETWORK LAYOUT

VoIP requires a high-speed internet connection; however, it does not need to be of a particular layout or technology. Thus, organizations can use any technology such as Ethernet and Wi-Fi to yield an integrated and flexible infrastructure.

FAX OVER IP

Fax services using the traditional PSTN services are a costly affair and there is often a quality dilution in the analog signals and incompatibility in communication between machines. VoIP simply uses a fax interface that converts the data into packets and is a reliable way to share data instantly and clearly. Moreover, there is no need of an additional fax machine.

These and many are the benefits of switching to a VoIP business phone system. Despite plenty of upsides, VoIP is a very cost-efficient communication system that can save businesses a lot of time and money. However, the market is crowded with many VoIP phone system providers and you need to be very selective while hiring the services.

Net Activity, Inc. is a reliable VoIP phone system provider in Ohio and has a history of serving hundreds of clients with quality business phone services since 2002. Visit https://www.netactivity.us/services/voip-business-phone-services to know further details about their service offerings or you can directly call Harry Bhatia, President, Net Activity, Inc. at 888-545-5346 to discuss the plans.