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September 22, 2017

How to Train Non-IT Professionals for VoIP Phone Systems

Incorporating VoIP phone systems for your business adds value to your routine operations and results in improved profit margins. However, this is possible only when your staff is well-informed about the complete feature set of the phone system. Using the VoIP phones does not require any technical expertise; however, the non-IT professionals want to be trained to utilize the system to its full capabilities to extract the best possible outcome. It’s important to train the non-IT staff during the procurement and deployment of business VoIP phone systems. This will also give the employees reasons to excited about this transition and adapt to the new work environment.

VOIP Phone Systems

Get end-users involved in the selection process

When you make decisions at the managerial level, you often tend to concentrate on figures and integration with your infrastructure. The system features appear to be a perfect solution to your business. However, you may be missing an important step – talking to the end users. The job duties of end users involve them in getting hands-on with the system on a day-to-day basis. So considering their views before making a selection would help in discovering the most useful features for employees so that they meet the expectations of the businesses to their full capacity.

Arrange extensive training sessions

Implementing VoIP phone systems to your business set up would mean a sudden transition in the working environment. The best thing to do is train your employees, especially the non-IT staff members so they are prepared for change in the work processes.

If you are a business in Northeast Ohio looking for a VoIP service provider locally, Net Activity is the place for you. We offer customized VoIP plans and well-planned training sessions for your staff members so that you define the objectives to be achieved by the implementation.

Sell focused benefits to the non-IT staff

Individuals tend to be more interested in role-specific benefits of the VoIP system implementation rather than knowing the complete set of features. The VoIP system has the potential to explore the untapped areas of your business. By addressing non-IT concerns while deploying it into your business will help in aligning the right efforts towards accomplishing your business goals. Net Activity, Inc. can be your technology partner for VoIP system installation. Please visit https://www.netactivity.us/services/voip-business-phone-services to see a list of our offerings or contact Harry Bhatia at 888-545-5346 to discuss further.

By admin
September 14, 2017

Tips to Stay Connected During the Hurricane Attacks

With the recent Hurricane Irma striking the Florida and Harvey striking Texas, there was and still is a crisis as friends, family, and co-workers panicked as they were not and still are not able to connect to each other along with little to no communication to first responders for assistance. There was an is no power and offices weren’t and still aren’t able to function to their fullest capabilities.

Hurricane Attacks

In today’s internet dependent world, the effects of such powerful hurricanes are really devastating as cell phone apps wouldn’t work that could otherwise update users on the weather conditions. You cannot rely solely on your phones for news. Some reports also stated that storms from of Irma would drift towards northeast Ohio from Wednesday night into Thursday. It is important to follow certain steps that will help you stay connected even in this critical situation.

Net Activity’s (https://netactivity.us/) security officials have enlisted the below tips that would ensure your safety and enable you stay connected during hurricanes.

ENSURE THAT YOUR MOBILE PHONES ARE CHARGED ENOUGH AT ALL TIMES

At this time, you would require you cell phone the most. Hurricanes will strike at any hour and your power might get disconnected. So, it’s very important to have your cell phone fully charged at all times. It would be great if you can arrange additional power banks for backup if the power doesn’t regain for a couple of more days.

LIMIT TELEPHONE USAGE DURING THE DISASTER TIME

Although you want to use your phone to get safety updates from your loved ones during hurricanes, prefer text messages over calls to save battery. Avoid using social media except for weather updates. Every citizen in the affected area should try and minimize network usage as it leads to congestion.

RESET YOUR PHONE’S EMERGENCY CONTACTS

Reset your phone’s contacts to include the police department, fire department, hospital, and a primary contact. This step will help people get instant help if they need immediate assistance due the storm.

PRACTICE DISASTER MANAGEMENT PLANS

Businesses should mark it in their calendars. Annual or bi-annual disaster management sessions with enacting mock situations are sure to be of great help during actual disasters.

By admin
September 12, 2017

Why Choose Hybrid Cloud over The Public & Private Clouds?

For several years now, enterprises have been concentrating on cloud computing solutions but there is a small group that is extremely security conscious and therefore hesitates to move their workloads and precious data into the cloud. Hybrid cloud model comes to the rescue of such a class of organizations that offers a combination of private and public cloud networks and thereby is a more organized, customized, and secure platform. In a hybrid network, the private and public cloud infrastructures, which otherwise operate as independent entities, communicating over an encrypted connection.

Hybrid Cloud Computing

The hybrid arrangement allows organizations to store their highly precious and privileged data on a private cloud while providing the flexibility to leverage computational resources from the public cloud. The most obvious benefit of a hybrid cloud environment is that enterprises can have on premise, private infrastructure resulting in reduced access time and latency when compared to the public cloud networks. The feature of leveraging to the public cloud for any failover circumstance provides an additional benefit of paying for the extra compute only when the resources are utilized.

Hybrid computing creates a balance between internal assets and external services. On one hand, it enables technology to optimize its infrastructure to meet business needs while maintaining security and reliability of vital data and applications. On the hand, it allows access to the public cloud’s storage and network capacity for routine operations and additional space on demand.

Let us consider the following criteria to decide whether hybrid cloud solution is designed to suit your business needs:

Reliability–A network downtime is really frustrating and unaffordable. So, you must enquire about the service provider’s redundancy capacity and ensure that there are no points of failure.

Security – Before finalizing a hybrid cloud computing service, enquire about the provider’s flexibility to be compliant to the security and privacy regulations that are specific to your industry.

SLAs – Check how your hybrid cloud partner’s service level agreements are defined.

Latency – Enquire how hybrid cloud service providers run applications and whether data transfers across platforms are involved.

Hybrid cloud is a likely answer to enterprises looking for more flexibility in balancing the priorities of business and cloud infrastructure. However, choosing the right hybrid cloud computing service provider is important. In Cleveland, Net Activity, Inc. is an established cloud solution provider offering customizable plans for all business sizes. We are a team of professionals serving a large base of clientele since 2002. For more details about our services, please visit https://www.netactivity.us/services/cloud-computing-services or feel free to contact Harry Bhatia at 888-545-5346.

By admin
August 16, 2017

Top 5 Differences between VoIP and Regular Telephone Service

Voice communication has undergone a huge revolution in the past few years and VoIP is a common term now. In fact, VoIP represents all the voice communication nowadays as the traditional telephone service has become an extinct species. VoIP has set high standards in the telecommunication industry as they are reliable, convenient, cost-efficient, easily scalable and offer utmost flexibility. Let’s understand why VoIP crept in and acquired the already established monopoly of the traditional phone services.

VoIP and Regular Telephone Service

VoIP and Regular Telephone Service – Top 5 Differences 

VoIP is in tune with the latest technology

VoIP emerged as a completely unique technology rather than just bringing in an update from regular voice calls. It utilizes internet connection and packet switching technology to set up a voice call in contrast to the Public Switched Telephone Network (PSTN) and is more freely available to users across the world.

VoIP is economically priced

When a call is placed using the traditional telephones, the entire circuit from one end to the other is utilized and needs to be kept open which is why long distance calls cost high. On the contrary, VoIP converts the human voice into packets that travel using different routes and are assembled together at the other end. This packet switching technology reduces the overall cost of the calls placed as voice communications use the internet connection that already exists.

VoIP is a complete package & doesn’t serve a single purpose

For multi-tasking persons of the 21st century, communications are not just limited to voice messages. VoIP offers several additional features such as a customizable virtual attendant, call forwarding, voicemail to email, three digit dialing, and many more. This whole set of convenient options for users tend to attract them towards the Voice over Internet Protocol service.

VoIP is more convenient and reliable

The concept was introduced to make communication easier, convenient and effective. VoIP allows maximum flexibility to users such as attending calls from anywhere, placing conference calls, computer to computer calling, etc. Also, it is very convenient to record calls and keep a record of the conversations (especially for businesses) on the internet.

VoIP is scalable at the least cost

Despite the estimations, one may require to expand or collapse their telephone services at any time. VoIP allows maximum flexibility and there is not much cost included. If the same has to be done with the traditional phone services, it would invite unnecessary cost escalations.

Net Activity, Inc. provides reliable VoIP phone services since 2002 and has saved 80% of the telephone costs of customers. Please visit https://www.netactivity.us/services/voip-business-phone-services to know more details or contact Harry Bhatia at 888-545-5346.

By admin

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