Does Your Organization Have Enough Bandwidth?

A lot of business is being conducted over the Internet right now, in terms of communication and transactions alike, which makes a business’ capability to remain connected to its clientele even more important. Now is not the time to wonder if your business is as connected as it should be, which means that you need to know how much bandwidth you have available—and that what you do have is sufficient.

Does Your Business Have Enough Bandwidth?
Obviously, if your business is experiencing bottlenecks, the answer to this question is no. Unfortunately, many organizations will simply adjust and adapt to these inefficiencies and “make it work” (to a point, at least). Despite this, you need to be sure that you at least know how much bandwidth your business should have to meet its needs.

In addition to this, it is important to be sure that your Internet service can support your needs. With so many options—including Digital Subscriber Line (DSL), Cable Modem, Fiber, Wireless, Satellite, or Broadband over Powerlines (BPL), and more—you need to know if your capacity is sized to match your consumption, and that you’re getting all you can for your investment.

When it comes to your broadband, here are some important things to keep in mind:

Run a Speed Test
A speed test is a great way to establish your current access to bandwidth and whether it is sufficient for your productivity. An internet consultant will have plenty of testing tools to use, but you should also take a moment to visit speedtest.net or another speed testing utility to help inform your conversation with them.

Here are some measurements to examine:

Ping, or latency, is how you measure the reaction time of your connection. For instance, how quickly a webpage can recognize that another tab has been opened. Issues here could come from your Internet service provider (ISP), an improperly configured firewall, router, or modem, and your overall bandwidth. A ping of about 20ms is good, as a lower ping indicates a better-performing connection.
Upload and download speed are another important consideration, as the speed of the data that you push out of and pull into your computer will help you evaluate your bandwidth. As downloads are typically more common than uploads in the business setting, it is normal for bandwidth to be more focused on downloads.

How Wi-Fi Will Factor In
Wi-Fi is a significant utility in any office, especially with the mobility that so many offices rely on nowadays—particularly when personal space is as large of a concern as it is now. This makes the prospect of losing connection in the office such an issue.

Unoptimized wireless can seriously hinder business productivity, and these issues are only worsened by insufficient bandwidth. Productivity issues are often the inciting factor behind the use of shadow IT, where these obstacles lead employees to install and utilize unapproved software without your knowledge.

Does Your Business Need More Than You Have?
If its bandwidth is insufficient for its needs, your business simply won’t have the capability to support its services sufficiently for your customers. In this way, your bottom line could be seriously impacted by any holdbacks—especially with so many of your customer-focused services being based online.

Your broadband is what also allows your team to work productively. Today’s popular conferencing solutions require a large amount of bandwidth to work effectively, and while VoIP isn’t all that resource-intensive, it does require some reliable bandwidth availability. Without the resources to support your processes, they are guaranteed to become a problem sooner or later.

Lean on Us for Help with Your Connectivity
It isn’t a secret that the Internet plays a mammoth role in modern business, in such a way that a prepackaged, one-size-fits-all strategy just won’t sufficiently fill. With Net Activity in your corner, you’ll have a resource to turn to so that you are sure to get the connectivity you need to compete and grow.

For any assistance with your company’s use of technology, give us a call at 216-503-5150 today.

Make your desktop clutter-free with these tips

Filling your desktop with shortcuts to files and applications may seem practical because it lets you quickly access what you need. But when more than half of your desktop screen is filled with icons, your productivity can be affected. You may end up wasting time finding a file or opening a program. You can avoid that by making your desktop clutter-free.

Do a bit of recon

Before you go on a deleting spree, sort out the files and folders on your desktop to know what you need to keep. An easy way to do this is to right-click on an empty area of your desktop and select Auto arrange icons. This will organize your icons into a grid format that makes it easier for you to view all the icons on it. Then, right-click on the empty space and hover your mouse over “Sort by” and select Date modified to arrange the icons by the date they were last opened, with the latest on top.

Create holding and app shortcut folders

People often use their desktop to hold downloads, photos, screenshots, email attachments, and other files, which easily messes up the desktop. In truth, you probably don’t need all these shortcuts on your desktop.

To prevent shortcuts piling up, create a folder on your desktop for all nonessential files and folders. Use this folder to store temporary items, including those you don’t intend to keep for long. Then, delete the files inside the folder once you no longer need them.

It also helps to create a shortcut folder. When you install new programs on Windows, a shortcut icon is often automatically added to your desktop. However, desktop shortcuts should be for frequently used programs only, so create a separate folder for shortcuts to seldomly used programs.

Be ruthless in decluttering

Once you have your folders set up, it’s time to get rid of the clutter. If you haven’t used a file or folder in the past two months or so, you should seriously consider getting rid of it. Uninstall programs you no longer use, delete images you no longer want or need, move unimportant files elsewhere, and place the rest in relevant folders.

Once completed, take a look at your browser to see where it stores downloaded files. If your browser downloads files to your desktop by default, go to Settings and change the target location to the Downloads folder.

Stick with your plan

Once you have decluttered your desktop, try to stick with the rules you’ve made. Whenever you download something, ask yourself whether it should go to the desktop or someplace else. Of course, sticking with these rules won’t always be easy, so aim to clean up your desktop at least once or twice a month.

Use the taskbar or Start menu for apps

Pinning apps to the Start menu and the taskbar is a great alternative to simply having program shortcuts on your desktop. To pin apps, open your apps list (click the down arrow from the Windows Start screen) and right-click on the application you would like to pin. Then, simply select Pin to Start or Pin to taskbar.

Strategically position your wallpaper

An interesting way to minimize clutter is to pick a wallpaper that you like, which could be your favorite picture or slogan. Frame the image so the focus is in the center of your desktop. Then, place your icons around the image in a way that allows you to still see the image. If you can’t see the image, that means you have too many icons and it’s time to get rid of a few. Having a wallpaper that you like can serve as a reminder to keep icons to a minimum.

If you are looking to learn more about using optimizing your Windows PC, contact Net Activity today.

5 Ways Your Employees are Probably Putting your Company Data at Risk

The biggest block to protecting your company’s data is employee ignorance about cybersecurity. In fact, your employees are probably compromising your data right now and aren’t even aware of it.

In case you haven’t read the reports, a statement from one of the many companies recently forced to close its doors following a cyber-attack involving one of their own employees brings the point home:

“Code Spaces will not be able to operate beyond this point. The cost of resolving this issue and the expected cost of refunding customers who have been left without the service they paid for will put Code Spaces in an irreversible position both financially and in terms of ongoing credibility.

”Root cause of the disaster? Very likely a phishing attack that one of their own team members unwittingly played a key role in. If you want even a ghost of a chance that your data remains safe and secure, you MUST be aware of the five ways your employees are probably putting your company at risk right now:

Risky Passcode Practices

A good rule of thumb is, if you can recall a password, it’s probably not safe. Require the use of a random password generator to keep weak passcodes from being the weak link in your data’s defenses. Invest in a company-wide password protection system. And wherever possible, use two-factor authentication for logins to critical sites.

Working Outside A Secured Network

It’s great that your team loves to collaborate. Just make sure it’s done in a secure network. E-mail-sharing and file-sharing over a non-secured network can lead to leaks. Train your team to share sensitive messages

only within a secure company network. Even better, invest in encryption and collaboration tools that keep your data extra-safe while in transit. After all, great teams need to collaborate. Just make sure it’s getting done without putting your data at risk.

 E-mail Naïveté

Most people are aware by now that clicking on unknown links in an e-mail can lead to trouble. Yet clever hackers are sending ever more appealing e-mails that trick the unwary into clicking. Insist that no attachments from unknown sources are to be opened. And require that users on your network look up unknown links before blindly clicking on them.

Unattended Devices

Walking away from an open laptop in a coffee shop is a recipe for disaster. Yet even at the office, stepping away from a workstation can expose sensitive data to snoops. Insist that wherever your team works, they maintain complete visual control over any screen showing confidential company data.

Malicious Acts

You may find it hard to believe, but employees leaking critical data on purpose happens all the time. It may be for a personal venture –or a personal vendetta against your company. Regardless of the cause, it’s always a risk. And you may not see it coming. Safeguard all data coming into or going out from your company. And always change access codes whenever someone leaves your employ –willingly or unwillingly.

So…how can you protect your business from employee error?

The thing about cyber security is that it’s a lot more complicated than most people are willing to admit. Today’s digital landscape is fraught with hazards, a thousand little mistakes to be made at every step, resulting in a million workarounds for cyber criminals to use. Even the most tech-savvy among us probably don’t know everything about cyber security, and very few have as much knowledge as the hackers on the other end of the equation. When you consider the uncertainty and potential miseducation of your employees, many of whom probably know next to nothing about cyber security, you might start to feel a little panicked.

The battle against digital threats can seem like an endless slog – a war that the good guys seem to be losing – but luckily, when it comes to the security of your business, there are ways to batten down the hatches without dropping a ton of cash. For instance, start with your biggest vulnerability: your team. When a new employee joins your organization, they should go through a thorough cyber security training. Their welcome forms should include comprehensive rules about security policies, from using strong passwords to how they should respond to potential phishing attempts. Deviating from these policies should come with serious consequences.

As for your existing employees, train them up! We can help you build a robust education program to get every single member of your organization up to speed on the most imminent cyber security threats. But even then, cyber security isn’t a one-and-done kind of thing; it requires constant vigilance, regular updates on the latest trends and a consistent overall commitment to protecting your livelihood. Without training and follow-up, even the most powerful of cyber security barriers are basically tissue paper, so put some thought into your team in addition to your protections, and you can drastically increase the safety of the business you’ve worked so hard to build.

Don’t Fight This Battle Alone

Protecting company data in today’s fluid and fast-changing business environment is tough work. If you don’t have a robust protection plan in place, your critical data IS at risk. Get started with our guide to securing your digital landscape “Bringing Shadow IT Into the Light.” Download it here.

Are your Windows 10 Updates Taking too Long? Here’s what You Need to Do

Windows 10 users are well aware that installing updates can take a long time. We hear users complaining about it all the time. Why are Windows 10 updates so slow, and what can users do to speed things up? Here’s our take.

Windows 10 updates take a while to complete because Microsoft is constantly adding larger files and features to the operating system. The biggest updates, released in the spring and fall of every year, take upwards of four hours to install if there are no unexpected glitches. The process takes even longer if you have a fragmented or nearly full hard drive.

In addition to the large files and numerous features included in Windows 10 updates, internet speed can significantly affect installation times. This is especially true if your office network is overburdened by multiple people downloading the update at the same time.

However, if you still experience slow speed even when there aren’t simultaneous downloads, then it’s likely that there is a problem that is preventing the installation from running smoothly.

When you experience slow updates, try the following:

Free up storage space and defragment your hard drive

Windows 10 updates often take up a lot of hard drive space, so you need to make room for them to speed up the installation. This means deleting old files and uninstalling software you no longer need.

You’ll also want to defragment your hard drive, a process that organizes how data is stored on your hard drive so it can create, open, and save files faster. Defragmenting a drive is as easy as pressing the Windows button and typing Defragment and Optimize Drives. From there, just select the hard drive, click Analyze, and if the drive is more than 10% fragmented, press Optimize.

Run Windows Update Troubleshooter

If faulty software components are causing installation problems, Windows Update Troubleshooter may be able to fix the issue and decrease download and install times. Simply press the Windows button and type Troubleshoot Settings. That will open a new window with an option for Windows Update.

Disable startup software

Before your update begins, you should also disable third-party applications that might cause disruptions. To do this, press and hold Ctrl + Shift + Escape to access the Task Manager. In the window that opens, click the tab labeled Startup. This will show you all the apps that have permission to open themselves when you log in to Windows 10. Right-click any apps that aren’t important and select Disable (don’t disable Microsoft tasks) to speed up the update installation process.

Optimize your network

Sometimes, a faster connection is all you need. Consider upgrading to a fiber optic connection or purchasing more bandwidth from your internet service provider. It’s also a good idea to use bandwidth management tools to make sure sufficient network resources are reserved for things like Windows 10 updates, rather than bandwidth hogs like Microsoft Teams or YouTube.

Schedule updates for low-traffic periods

Massive updates with long installation times are unavoidable sometimes. So instead of installing them during the day, schedule them for after-hours when your computers and office network aren’t in use. Go to Settings > Update & Security and specify when you prefer updates to be installed.

If you need help with any of the tips above, we’re always here to help. Call us today to discuss your Microsoft needs!

Soon Apple Will Add App Tracking Information To iOS

Recently, Apple announced two important new improvements to the way the company handles and tracks user data.

That includes data used by third-party apps downloaded and installed from the Apple App Store.

According to the company’s statement, both changes would be available by late spring of this year (2021).

The first of these is an easy-to-understand report entitled “A Day in the Life of your Data,” which is meant to serve as an illustrative guide explaining how companies track user data across websites and apps. The idea behind the report is that by giving users a better and more comprehensive understanding of the kinds of data companies are most interested in and how they make use of it, consumers will be in a much better position to make informed decisions about if or whether to share personally identifiable data in the first place.

Even more significantly than the report though, is the company’s new App Tracking Transparency feature that will require apps to request permission from users before tracking them across other apps and websites. The new tool will also give users a bird’s eye view of exactly which apps have requested permission to track so they can make changes to those settings as they see fit.

The changes, while excellent in theory, have also raised some hackles. Facebook, to name one example, bristled at the notion that Apple would dare even attempt to block the ubiquitous app’s ability to track Apple users across the web. There appears to be little that Facebook can do about it, but the social media giant has certainly made their displeasure known where the newly planned feature is concerned.

Privacy advocates see this as a huge step forward and a major win for the end user. Naturally, companies that make a mint by tracking and selling user data are less than thrilled about it. For far too long, they’ve had a free hand and it’s well past time to rein them in. Kudos to Apple for the coming changes.

A Few Ways Workflow Automation Can Improve your Business

While a lot of the focus on any business’ use of technology may be on its front-facing solutions, there’s a lot to be said about the technology solutions that power these businesses behind the scenes. Let’s consider a few ways that businesses are benefiting from automating some of these background processes.

Inventory

As anyone who has had to handle it could tell you, handling a business’ inventory is a major pain. However, solutions now exist that—by automating these processes—help to effectively eliminate it from someone’s to-do list.

While this benefit is particularly relevant to retail outlets and other businesses that deal with direct sales, there are benefits to be had for any business whose operations require supplies of some sort. Just consider how much paper many businesses still go through throughout their operations, and how much time goes into ensuring that there is enough on hand for these operations to continue. Now consider that these procedures could be easily carried out with minimal involvement from your employees, both saving time and reducing the risk of user error.

Human Resources

The HR department carries a ton of responsibility, so it only makes sense to do everything possible to simplify these processes. Automation makes this far more feasible by taking much of the typical workload off your HR resource’s plate.

Seeing as very few people actively enjoy paperwork, providing a means to attend to most of it with little effort will be a change that your HR department is sure to appreciate. After all, this allows them to leave their desk more often and spend more time with the employees they act as your representative between… ultimately adding to the company’s incoming cash flow.

Workflow Automation

Finally, we must address the complexity of your processes—or, more specifically, the potential hang-ups and oversights that could occur within them and throw your operations off schedule. Whether you are trying to ensure that information is properly filed away, that the right status updates are getting to the people who need them, and that everything is shipshape to securely fulfill your clients’ expectations, automation can prove to be an asset with visible benefits.

Fortunately, there are solutions available that can see to all of these needs and can be easily implemented. Our team of IT experts can help you adopt the strategies that will ensure your business is the well-oiled machine your clients and customers want it to be. Give us a call at 216-503-5150 to learn more about how we can be of assistance.