IT help desks occupy an important position of your business, especially the software companies. They chair representatives who directly communicate with the customers and have a huge responsibility. It is important to have an automated process in placefor enhancing the efficiency of the help desk staff. Empower your help desk professionals with access to real…
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Cloud-based security is here to stay. Be it Google Drive and Dropbox are some of the most comfortable and convenient data repositories for saving your data online, allowing you easy access at any place or time where internet is available. Although the convenience seems tempting, one must look into the security concerns while moving personal…
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In the recent times, VoIP service providers have crowded the market and made it difficult for businesses to choose the one that would actually do what they commit to. You may have made the toughest of your decisions while moving to VoIP services from the traditional phone set up and you would definitely not expect…
Read MoreSecurity infrastructures have created a tremendously complex system. With people living under the fear of their cloud data being exposed, it has become difficult to attempt slightest of the changes that would lead to downstream effects or unintended consequences. In addition, the regulatory compliance bodies are sharpening their tools to levy more significant penalties and…
Read MoreHackers are getting more sophisticated and it has become tough for businesses to survive their attacks. Today, internet means a lot, rather everything to us. Things are changing at a faster rate and so will the internet. Consequently, the new interfaces will bring in unique security challenges. On the other hand, there will be a…
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